Shipping + Returns
SHIPPING
Free standard shipping on orders over $100. (Applies US orders only.)
All orders are processed and shipped within 6-8 business days. If you require expedited shipping, please email us your name and order number at be.candescent@gmail.com
We currently do not offer international shipping.
RETURNS + EXCHANGE
All returns are accepted for store credit only. Your return must be approved and mailed out using the portal within 15 days of receiving your package. All items must be in new, unused, and unworn condition to be eligible for a return or exchange.
Refund/exchange items will be processed as soon as the item(s) has been received by our team. Please note that refunds may take up to 7-10 days to send to your bank account. Candescent is not responsible for the cost of the return labels or return packages sent by the customer. Original shipping fees are non-refundable.
Sale items are all final sale - no exchanges, returns, or refunds.